Is it possible for a recently installed electric meter to not register my proper usage.?

Question

Is it possible for a recently installed electric meter to not register my proper usage.?

Answer 1

Anything is possible.

Call your electric company and ask them.

There is no recourse however, since you have no way to show what the correct usage was.

Answer 2

Yes.  Some years ago we had a new meter installed, at the insistence of the electricity board at the time.  Some months later we received a bill for £5000, and yet just 6 months earlier we'd had a refund for overpayment.  The electricity company were useless - refused to help/admit there must be a problem.  It was someone from our gas company that queried whether the leccy board might  have put in a 'reconditioned' meter.  Of course that was the answer - they were trying to bill us for someone else's electricity that was already clocked up on a second-hand meter they had installed.  Needless to say we moved our electricity supply to the gas board after that.

When they installed the new meter did they give you a slip of paper to say it had been done?  That was what I had to search out, it was a sort of carbonated yellow paper (but 10 years ago now) and that's what proved the meter reading was not zero when it was installed.

Good luck.

Answer 3

Of course it is possible that the new meter if faulty or has been installed incorrectly.

If in doubt contact your supplier who will have to check it is working correctly.