Is there a Trick to making Grumpy pld people happy?

Question

I just started this Job caregiving..I get paid pennies..I want to help, I want to to a good job, but they have given me a 91 yr old lady that is impossible to please. I understand her age, I understand she is intiltled to having things her way, and I go out of my way to make sure all of her needs plus are met..but she's just simply mean. Does anyone know about a book or something I get to read up on how to deal with this behavior. I want to stay in this field and there has just got to be an answer!

Answer 1

She is likely mean because she is set in her own ways and lonely.

Try not so much to just meet her needs, also smile and pay her compliments. Listen to her. She likely just wants someone to listen to her. I think that if you do that, she will become much kinder and happier.

Answer 2

old ladies like that dont really like younger people cuz they expect them to be rude and just care about themselves. they had a long life and just wanna be in peace. just give her her time. dont crowd her asking her things every 5 minutes, be really nice to her and show her you care, keep doing what youre doing and she should break eventually. ive seen the same thing happen before so hopefuly it works on others too. you could end up a blessing in your life, and she might appreciate you more than she shows.

Answer 3

Be patient.  i used to work with geriatrics and the woman you are describing was my favorite type. I never BSed her. I was always respectful and gave her what she wanted if possible.  I was friendly but not obnoxious. When she complained, I tried to validate her frustration. She feels like a grounded teenager stuck in her body. It is a very sad state to be in

Answer 4

Talk to her.  Ask her about when she was younger, I bet she has amazing stories to tell you.  Ask her what they did before emails, chat rooms.  Ask her her about her boyfriends di she have to be chaporoned.  Ask her about her children when they were small.  Ask her about the secret to life she is a treasure.