Is there a problem with my INK or PRINTER?

Question

Okay, so yesterday I went out and bought an HP 92 black ink.

My colored one is HP 93.

So, isn't that the right pair?

Because when I tried to print, it says my black ink isn't intended for my printer.

BUT I WENT OUT AND BOUGHT THE EXACT SAME ONE AS MY OLD BLACK INK!

Whats wrong?! D:

i tried cleaning my printer and everything!

Answer 1

If your old HP 92 cartridge worked, then I assume it was the correct one.  Biut go to an online ink merchant and check what ink cartridges your printer uses.  

If you have the correct one, take the cartridge out and re-insert it.  You might have the new cartridge installed incorrectly.

If that doesn't help, take the new cartridge back to the store and see if you can swap for another one.  If the newest cartridge still doesn't work, I have to assume your printer has a problem.  Clean the print head where the cartridge plate touches the head.  Be gentle.  Use a cotton swab with a little water on it.  If this doesn't work, try a little alcohol, then dry it thoroughly.  Then re-insert the cartridge and try again.  You may have to try many times.  Printers are SOBs sometimes.  And buying a new one is sometimes the only solution.

Answer 2

Have you checked the Cartridge of the old Blank Ink you have replaced? You can look at it to check if you have bought the same Ink Cartridge for your Printer.

Answer 3

As u told u bought 92 black ink which is same old one which was previously installed then there is neither problem with ink nor with printer,just remove both inks 92,93 and reinstall them restart ur system and check hopefully it should work.

If not its always good to call HP customer care.

Answer 4

the ink cartridge might be defective.  call HP or take the cartridge back to the store and say that it doesn't work. both options no matter what it will be replaced no cost to you.  Clean the contacts inside the printer to be sure.  

Answer 5

did you buy a HP cartridge or a "for use in hp" cartridge? sometimes the generic cartridges are bad from the box in either case you may have just gotten a bad ink cartridge, return the black cart. for another and try it if it still fails most likely you have a problem with the printer....