Is there a site to place a complaint on an internet transaction?

Question

I placed an order with a company, they charged my account, now they have not reversed it. First they said that addresses didn't match, then thay said they did not wend to where I live, when I told them I have ordered before they said that only that exact product is the only one they don't send. I want to know where to complaint since this is not respectful to a customer

Answer 1

I know you can go to the police or post office to make a complaint about fraud or w/e as long as they took your money and are not sending you anything, you can get them in trouble.