Question:

Is there an internet service to help get an order or refund if the company does not ship or reply?

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I ordered extension springs from Garage Door Part, LLC but have received no response from them even though my check cleared on May 30,2008.

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  1. NO. Unfortunately, there's no such service -- unless you go to a small claims court and sue the company

    You should NOT pay by check online. It is much safer with credit card. At least with credit card, you can simply call your card company and dispute the charge for non receipt of the items.

    But you paid by check. And you don't have the same type of protection with check as you have with a credit card

    If the amount is substantial, bring them to court. Or tell the world about their being a scam artist by going to sites such as RipOffReport.com

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