Is there any point in calling the citizens advice bureau?

Question

i want to call about my legal rights regarding something that will cost me like £150, ive been on hold for AGES by the time i get thru to them- if they answer ever, i will probably be clocking up loads on my daytime phone bill, should i just forget calling them?

Answer 1

They are always inundated with calls.  Why don't you find out where the local office is and go and speak to them in person!!

Alternatively, try calling them sneakily from work (no phone bill)!!

Answer 2

They would only refer you to another professional anyways.

You'd be better off seeing a solicitor for a free 30 minute chat. If it's a legal matter.

Answer 3

Contact your local Trading Standards office as they'll have fully qualified business advisers.

To find your local office details go to the Trading Standards Central website.  http://www.tradingstandards.gov.uk/index...

Answer 4

hi, i work for CAB and know first hand how frustrating it can be not being able to get through on the phone when you are desperate for advice.

the problem is mainly due to the fact that each bureau is a charity who relies heavily on funding and volunteers, and more often than not there just aren't the resources for people to man the phones or deal with messages.

my best advice at this stage would be to pop along to the bureau - you can search for the nearest and find the opening hours on the link below. if they are not open for drop0in advice they may be able to give you an appointment.

http://www.adviceguide.org.uk/ - there may also be some basic info/advice you need on the website.

there is also this advice website which is much more helpful and informative! http://www.advicenow.org.uk/

another alternative is finding your nearest law centre http://www.lawcentres.org.uk/lawcentres/

I hope this helps, and feel free to drop me an email as i may be able to give you some basic info or signpost you to the right place. Rebecca x

Answer 5

nope