Is there someone who can remove a virus from my computer?

Question

I have a very hard to get rid of virus on my computer called Dir II.A . Norton Antivirus cannot remove it and there is no definition of it on LiveUpdate. It says that it is a large threat to my computer. Does anyone know of a way to get rid of it, a company in the Minneapolis/St. Paul area that can get rid of it for me, or a number I can call that will tell me how to remove it?

Answer 1

VIRUS REMOVAL

1st thing would be to close/turn off System Restore where critters hide out till you  Restore  the virus.

start,all programs,system tools,system restore

settings,turn off system restore.this deletes all prior restore points and deletes anything hiding there.

start--all programs--accessories--system tools--system restore

settings--drive (c)--setting

check the OFF box to clear all previous restore points

REMEMBER TO RETURN AND:

A] TURN SYSTEM RESTORE BACK ON

B] CREATE A NEW,CLEAN RESTORE POINT

next,download and install use Avast anti virus,run it  and remove virus that way

Free antivirus - avast ! 4 Home Edition Download -

http://www.avast.com/eng/download-avast-...

open internet options from control panel and delete:

cookies

temp files

history

there are TWO Temp file folders,1 that you empty from internet options,but there is a SECOND Temp file folder buried in the Windows folder

start--my computer--windows--temp

click view--click select all--

press delect key on keyboard

delete files from prefetch folder:

start,my computer,disk drive (c),windows,prefetch

click view

click select all

delete

LAST option would be to re install windows

using the steps below,have protected my computer for too many years than I care to tell you [ rofl ]

MY SECURITY

Windows Defender

Windows Firewall

Avast anti virus

http://www.avast.com/eng/download-avast-...

Spyware Blaster anti spyware

http://www.javacoolsoftware.com/sbdownlo...

Spybot anti spyware

http://www.safer-networking.org/en/downl...

Firefox 3.0.1 web browser

http://www.getfirefox.com

Firefox Security Extentions:

Dr Web link checker

This plugin allows you to check any file you are about to download, any page you are about to visit with online version of Dr.Web anti-virus!

New menu item "Scan with Dr.Web" will appear on hyperlink context menu.

https://addons.mozilla.org/en-US/firefox...

Finjan multi blocker

Finjan SecureBrowsing alerts you when any malicious content in a webpage

that proactively alerts when you encounter a potential malicious content hiding behind links of search results, ads and other selected web pages.

is a free service that proactively alerts you to potential malicious content hiding behind links of search results, ads and other selected web pages. Finjan SecureBrowsing accesses each of the URLs in its current form on the web, and scans the relevant pages in real time using Finjan's patented behavior-based technology. Finjan SecureBrowsing then displays a safety rating next to each link it has scanned.

is a security extension for your browser that scans and classifies web addresses to provide you with safety rating of URLs before you visit them. Proactively alerting you to potentially malicious web addresses in links of search results, ads and other selected web pages, SecureBrowsing protects you from webpages that could be used to compromise your privacy and identity.

in searches [ google,yahoo,ect ] there will be green [ safe ],yellow [ caution ] and RED [ DANGER ] icons on each link

PAY ATTENTION HERE TO THOSE RED [ DANGER ] ICONS !

https://addons.mozilla.org/en-US/firefox...

Blocksite website Blocker

    *  Privacy & Security

BlockSite is an extension, which automagically blocks websites

of your choice. Additionally, this extension will disable all

hyperlinks to these websites, by just displaying the link text

without the clicking functionality.

This extension should by no means be used for parental control

or access control purposes, just because it isn't secure and

can easily be disabled or even removed.

https://addons.mozilla.org/en-US/firefox...

Remove It Permanently

\Permanently hide content from web pages using the Context Menu.

Simply, click and "Remove it Permanently".

Now includes previewing of items before removal

I have found that MOST of my security problems were coming from sites like Washington Times,Salon,USA Today,ect.

they all have [ drive by ] flash ads that leave a pop UNDER when you leave the site.

R.I.P. when R.I.P. option remove from this domaim is used,those flash ads no longer are loaded.

you get a bar at the top of the page saying parts of the website were not loaded.

just click away and not worry about those flash tracking cookies anymore

https://addons.mozilla.org/en-US/firefox...

Suggested Internet Options Security Settings:

control panel

internet options:

Advanced tab:

all unsafe/unsigned ActiveX disabled

unsafe authenticode disabled

Scriptlets disabled

File Prompting disabled

Access Across Domains disabled

Scripting Internet Explorer disabled

No Addressbar or status bar disabled

Launch Unsafe Applications/Files disable

Software Permissions high safety

Allow Statusbar update By Script disabled

Allow Websites Prompt for Info Using Scripts disabled

Privacy Tab:

advanced

override

allow 1st party cookies

3rd party [ spy/malware/tracking ] cookies BLOCKED

Firefox Options Security

Content:

check block pop ups

should pop ups get through [ and they will ],get the url and enter that in the load images section and choose block

Privacy:

Cookies:

put that same url into accept cookies and choose block

ZEDO POP UP TRACKING COOKIES

What are Powered by Zedo and URL.CPVFEED.COM Popups?

I consider myself a pretty good spyware removal expert, but I ALMOST was stumped the other day when a customer's computer was infected with these strange "Powered by Zedo" ad popups. They would popup in the middle of the screen without warning usually when I was trying to search Google or another search engine. Then they would take my search term and put it in the popup ad showing Ebay or a few other sites.

The javascript that was producing the popups had several ad networks that it was using including

http://c1.zedo.com

http://c5.zedo.com

http://d13.zedo.com

http://xads.zedo.com

http://upspiral.com

http://searchlocal.ws

http://aavalue.com

http://url.cpvfeed.com

http://zedo.biz

http://zedo.com

http://www.zedo.com

http://www.zedo.biz

How to Remove Core.sys

Follow the instructions below to remove core.sys and core.cache.dsk and rid your computer of the "Powered by Zedo" and other ads.

1) Boot into Safe Mode

2) Click on Start, Search, and choose All Files and Folders

3) In the all or part of file name box, type the following

core.sys

4) In the Look In box, choose local hard drives and click Search

5) When core.sys is found in the c:\windows\system32\drivers directory, right-click on it and choose Delete

6) Repeat steps 2-5 for the file core.cache.dsk

7) Close the Search box

8) Click on Start, Run and type REGEDIT and press Enter

9) Click on the Plus sign (+) next to HKEY_LOCAL_MACHINE

10) Click the plus next to SYSTEM

11) Click the plus next to CurrentControlSet

12) Click the plus next to Services

13) Find the folder called CORE and right-click on it and choose Delete

*** WARNING *** If the folder CORE does not exist, dont do anything

14) Close the Registry Editor by clicking on the X in the right-hand corner of the window

15) Reboot your computer in Normal mode

16) Once the computer is rebooted, open your web browser and go to Kaspersky Online Scanner by clicking on the link below.

http://www.kaspersky.com/virusscanner

17) Scan your computer and delete any other files flagged as problems.

Your computer should now be free of these vicious popups.

BLOCKING ZEDO

FIREFOX:

tools

options

content

load images automatically

exceptions

enter the above addresses

choose block

PRIVACY:

COOKIES

EXCEPTIONS:

enter addresses above

select block

click show cookies and delete same and any cookie that begings with ad.

BLOCKSITE EXTENSION:

HIGHLY reccomend you add this extension and enter the above sites to be blocked

adds another level of security to your computer

I.E.:

tools

options

content

content advisor

enable

approved sites

enter addresses and choose NEVER

XP:

start

all programs

administrative tools

services

all services are listed in alphabetical order

find,right click:

Alerter

Messenger [ NOT related to instant messeger or MSN messenger ]

select properties

from drop down menu,select disable

Vista:

MS woke up and covered this gaping back door invasion.

e-mail for phone #

Answer 2

Download SuperAntiSpyware

http://www.superantispyware.com/superant...   [Free home edition]

Restart your PC in safe mode, and run a full scan with both Norton and SuperAntiSpyware.

http://www.pchell.com/support/safemode.s...

While in safe mode, you may also want to have a look at your start up items by using msconfig.

http://www.netsquirrel.com/msconfig/

Be careful with the items you uncheck, you can have a look here to see if they are necessary

http://www.greatis.com/appdata/index.htm...

You should also have a look at your IE Add-ons while in safe mode.

http://www.microsoft.com/windowsxp/using...

Disable any you do not use.

After you reboot back to normal mode, download and install ccleaner to fix any registry problems and clean up old temp files.

http://www.ccleaner.com   [Free]

Answer 3

Try this

http://www.spywaredb.com/remove-dir-ii-a...

Answer 4

check your email i sent you a contact #

Answer 5

free removal instructions at..

http://www.spywaredb.com/remove-dir-ii-a...