Don't reply just to reply or if you're not an avant eBay user.
I auctioned an item and one of the people bidding on it asked me a few questions which I answered quickly. After about 5 questions she won the item and paid quite quickly.
A few hours later I received an e-mail asking if I could change the name on the package to her husband's. I said only if her husband had her last name but even then I'd have to address it to just the last name with no first name.
I told her this and she instantly got angry with me saying I'm a horrible seller if I don't bend 1 small rule. I decided to ignore it. She then send another message which was extremely vulgar which said the same as the first. A few hours later a 3rd message still with vulgarity but this time requesting a confirmation number. I did give her the number and she replied w/ more vulgarity.
Does she deserve positive, neutral, or bad feedback,
I personally don't care about my own rating but it's obvious she does.
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