Is this a problem with my isp router or modem?

Question

my internet keeps disconnecting. It can happen 20 times one day and 40 the next, and stays disconnected for 20 seconds to 5 minutes. Is this a problem with my router,isp or modem? If its my isp can they be held liable for their S****y service?

Answer 1

maybe just your modem, isp's tend to give out c**p, request a new one, if it still keeps happening, check cables, and drivers...

Answer 2

If your on Bethere or 02 for your internet then there is a possibility it could be your router settings this can be repaird by contacting someone from the help desk. If your with another provider could be due to noise on the line i would suggest ringing your provider and asking them to check everything from exchange to your line and make sure nothing is wrong they will be able to tell.

Good luck

Answer 3

Weak signal with your isp. You have to call them and get them to run a line quality test. Go to www.dslreports.com they have official techs from isps that go there.