Is this group asking to validate complaints from other people?

Question

I am a board member and a homeowner. Last night my neighbors dog was left on his balcony all night long. Nobody was home. The result? COmplete sleep deprevation due to barking.

Valid complaint. I emailed our board and manager and asked that a letter go out for disturbance. I have seen people call in complaints like a dog, stereo ect.. and the management company takes thier complaint with merit and sends out the letter.

Today I emailed the manager and board expecting the same response. However.. the president emailed this back to me.

***" you should send a letter or email to Paragon and then she forwards the info to me. No action was taken against #104 "based on merit." Action was taken based upon the responses of the Board members and my speaking with that homeowner as well. "**

I had this clarified meaning that all complaints of this sort must go before the board in a letter form to be ok'd or not ok'd for a letter to the homeowners. I personally do not agree with this, and have never seen the board request that they authorize complaint letters regarding noise go before the board to assess for merit.

Advice?

Answer 1

This is interesting because I got the run around from the home owners association (hoa) this week too. Same thing. I have these people who are renting the house next door who have been leaving a portable basketball hoop in the street. It has invited tons of kids who don't live in the area, playing ball all day and night. There is graffiti and I've even seen drugs. I spoke to a HOA staff and they said they would report it to the city. When I called to confirm, she said "YOU have to call the city". So I asked her to send a letter to the property owner and by-pass the renter, to let them know what was happening there. She said she was going to send it. When I called back she said they didn't use their letterhead but rather "forwarded" it on. I called again and asked for the HOA manager, and he said no such letter went out. He also said it had to go to the board first. He said he would double check, but he was pretty sure it didn't go out. Why did they say they were going to call the city and send a letter, and not do it? Now I can't get a hold of anyone. I think that they don't want to get involved and just collect those fees. They really don't want to spend their time worrying about it. It's completely frustrating. However, I've had more luck by contacting the city directly. They've warned these people by certified mail already once, and soon they'll get their second warning. Third time the hoop will get confinscated and I will be able to enjoy my home again. It sounds terrible that those people left the poor doggie out on the balcony. I'd call your local humane society. Usually one call like that and people don't want it to happen again.

Answer 2

Kind of makes you wonder who your neighbor is related to in order to get this kind preferential treatment.  If I were you, I would certainly pursue this further.

Answer 3

Sounds like a bunch of bureaucratic b.s.  Next time call up the cops for the noise disturbance and see how they like that.

Answer 4

I would get the "Rules for Living" or the "Association Rules" for your complex.

It sounds reasonable for a warning letter to go out based on your post. You might put a note on #104's door letting them know that the next time this happens you are calling local law enforcement and the SPCA. Sound like animal cruelty to me!