I work for a mental health therapist's office. There are ten different therapists, each independently contracted. I have been asked to schedule a patient with one therapist but list someone else as the actual therapist because the one they are seeing does not take their insurance. I have seen insurance be billed with a fake date on it because they took too long to submit a claim and the time to file had expired so they would not have gotten paid on it. I have been asked to call patients that are scheduled with one therapist to see if they want to see someone else because the "someone else" doesn't think they have enough patients and not making enough money, but tell the patient it's just to see if they can get in earlier.
Just wondering, there are a few other things, not illegal, just really unethical....I am just the front office admin so not really sure about the laws of insurance, just wondering...
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