Ive just installed virgin wireless broadband, it cuts out every 10 seconds for a second?

Question

and then goes back on again. Its very frustrating as when you ring them you get someone in India who cant speak a word of legible english. Anyone else had this problem of intermittent service? thanks

Answer 1

Apparently it can take a few days for the connection speed to regulate to its top speed so that is why it keeps cutting out .

Answer 2

Try calling Virgin tech again, they don't have their call centres in India. I've noticed that some of those you talk to are very good and some aren't, if I get a poor reply I call again.

edit: Virgin tech used to shut down at 9pm, you may have to call tomorrow if not sorted.

Answer 3

Try calling until you find someone who can speak English.

Answer 4

try, no promises though.

Device manager

expand on Network adapters

right click Wireless LAN

properties > power managment tab and uncheck 'Allow computer to turn off this device to save power'

Answer 5

What router is it?

Have you tried setting it so it only broadcasts in wireless G or N, this can help in high wireless traffic areas(flats).

Make sure your laptop is not in a 'power saver' mode, as it will turn off wireless when not in use to save power. Right click your battry icon in the icon tray.

Answer 6

Phone 150 and pick the option that you want to leave them then tell them and they will transfer you to a tech call centre in wales.