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The tension dial is not working and the thread going through it is loose. The dial goes all the way up to 9 and is barely acceptable for general sewing but not for something I want to be done well. I did not notice why or when this happened and the machine probable has about 15 sewing hours on it since bought brand new.janome 6600 the bobbin thread ins't locking and I can pull out all the stitching by pulling one thread... I cleaned the bobbin case, re-threaded both top and bottom.. changed the tention to no avail. HELP!
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