When sewing the needle thread gets looped in the hook cover plate. It will sew a few stitches and then gets hung up. We have tried re-threading both the needle thread and the bobbin, new needle thread and bobbin thread, taking off the needle plate, and cleaning out. Any suggestions?I have tried the tension and cleaning the bobbin case. The top thread does not pick up the bobbin thread and the bobbin makes a loud clicking sound before it beeps at me and tells me to rethread the needle.
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