Question:

Jiva 6000

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I have lost my touch screen feature on my Jiva TP6000, I was online with epson to do some troubleshooting on my printer and he told me to delete my com ports which I did following his instructions and then we rebooted and my com 3 port which is not being used did not come back and I also lost my touch screen features could you explain what may have happened with it

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