Just been to a soft play centre and?

Question

It was in my mind not safe...there are usually buzzers on the doors so people cannot leave or arrive unoticed..but they had the main door unlocked and the safety gate was just a normal latch so kids..or adults...could in theory walk inand out if they wanted. It REALLY bothered me...there was nobody on the desk by the doors for about 70% of the time I was there...a lone man could have just snuck in and then God Knows what....also..they had a baby changing unit that pulled down from the wall as normal in the loo...but also one that was just a changing mat on a wire tea trolley! It had sharp bits at the top....the equipment was ok...a bit worn but not dirty...but the kids were running all around the cafe area with massive playballs....no staff were watching....I am in the UK...what body do I report them to?

Answer 1

I would call the place and get the regional managers information. Then write, call or email the situation to him/her.

Answer 2

Well in general the parents are resposible for making sure that thier kids are safe not the play centre. But there are a few issues that i would address like the changing table, gates and staff at the desk. If your paying money to visit it should comlpy with general health and safety rules. With all due respect when i go to such places i stay with my littluin at all times and play with her so i know she is safe. I dont go to socialise, BUT i would still report them to safety standards or something. Ask C.A.B.

Answer 3

Talk to the management and if they take action report then to the health dep

Answer 4

Local council would be a good start as there are Health and Safety issues. I wouldn't bother speaking to the manager, all you do then is alert them that they may get a H & S inspection and they will be on best behaviour.

Last time I visited a soft play centre we noticed similar things and tiny children climbing up the slide the wrong way etc, parents were too busy in the cafe to notice. We spoke to the staff who said "there are signs telling them not to do climb the slide"! How many 2-3 years olds can read a sign swinging about 8ft above their heads!

The 2 staff on duty also claimed that they were only there to accept the money and serve tea/coffee etc, so no staff supervision whatsoever.

Answer 5

I think this is a really important thing to be highlighted.   A lot of the time we don't get the services we deserve and this is particularly unfair when it comes to children - who are relatively powerless to raise their concerns (or even be aware of them).   It takes a responsible person to do something and to finally say "stop. enough is enough".   I feel I am going on a bit but this really is an issue that needs to be highlighted  - and thanks for bringing it up.   As a society we should (sometimes) be ashamed of the services we provide for those who cannot complain.   As respectable adults it is our duty to complain and raise issues and concerns where necessary and where appropriate and with the people who will be responsible to do something about it.

Answer 6

try to talk to the manager about it. they should deal with it. If not tell the council.

Answer 7

Tell the supervisor?