Just bought a Blackberry Curve (AT&T) and keep getting a white screen with hour glass....?

Question

Like I said I bought the phone today and at random times it will give me a white screen and then a couple seconds later it gives me an hour glass and then it restarts itself. The only thing I have done is put a microSD card in it. It gave me an error but the numbers were so small I couldnt make it out. How can I fix this.

Answer 1

First thing to try is take the card out and then pull the battery out and put it back in after about 10 seconds.  If that doesn't work, you may need to do a hard reset, which is a very small hole underneath the battery.  Stick a small paperclip in and it will reset the device back to original state.  Since you haven't had it long enough to lose much data, this wouldn't be too bad to do. If that doesn't work, you might want to take it back to the store... on the BB blogs, that's called the WSOD (White Screen of Death) and usually is only repairable by reinstalling the BB software.  Good luck! :-)