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Just purchased a LG External

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Just purchased a LG External Super Multi DVD Rewriter, 20X write speed. When I try to install the USB booster, I get an error message that says "Copy file failed." Each attempt to reinstall the USB booster gets the same message. I also tried it on two different computers so I don't think it is the computers.It looks like there might be a scratch on the installation disk. Is there a website that I can download the software without having to return the entire system to the store?

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