KIMBER Advance Tactical 8400 .308, Ordered through IMPACT ARMS in Utah

Question

Has anyone had to place an order for a Kimber, Advanced Tactical 8400?

I ordered one, 11 and 1/2 months ago from what I think was a a company with a good reputation. They at first told me it would be a few weeks before I would get the weapon. Then it changed to any day now. Then I stopped hearing from them at all. I would email but get no response. I then called a few times to be told each time it would be hear the end of the month. I was told this again this week when I again called. Their person incharge of internet sales states that no one from Kimber will give a straight answer but says that he was told by Kimber again that it would be delivered at the end of the month. I asked this person if I should expect a call or email from them stating that they have received my weapon. He stated that if I do not have the weapon by the end of the month to call back.

If you have ordered one of these Kimbers have you had the same problem with Kimber or does it sound as though its the dealer?

The dealer I used was Impact Arms in Utah. Has anyone had issues with Impact Arms, such as no communication and poor communication. I will post what happens shortly with my dealings. I am told once again that the weapon should be here by the end of the month.

Answer 1

It may not be Impact's fault, but still you should cancel the order and get a full refund, then try somewhere else. You should immediately demand to speak to a manager, politely explain your experience and ask for prompt resolution.  

I used to work in an industry where the manufacturer would constantly promise delivery dates and then not meet them and in turn we were holding up our customers and in the end we lost business as a result.  

Answer 2

No I havent had dealings with Impact Arms..... YES I have had a dealer yank my chain / jerk me around on an order..... Before you go any farther contact another Kimber dealer and see if you can get a straight answer about taking delivery of a rifle from Kimber.... If they say yes then its either a sign that Impact is having financial difficulty with there wholesale distributor or they dont give a c**p about making a sale to you.....