Kaspersky antivirus?? wont install????? 10points???

Question

ahh it still wont install i got rid of avg i installed it than uninstalled and it still wont let me???????? please help it wont let me install

Answer 1

Hello,

It could be several things, it could be it detects avg still, please follow these instructions for complete removal of avg:

Please try running the avg removal tool, which can be downloaded from here:

http://www.grisoft.com/fr.36

Also you may want to try deleting some of your registry keys left behind by avg.

To access the registry, type regedit in the run command.

(for vista type it in search then hit enter)

Now navigate to and delete the following keys IF they exist:

*remember only delete the last part of it, do not delete the main key, just the things marked avg*

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Uninstall\ AVG8Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\AVG

or it may be instead

HKEY_LOCAL_MACHINE\SOFTWARE\AVG8

if you see any other entry's(keys) with avg, or avg8 or similar in them in

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Uninstall\ your avg key name here

or

HKEY_LOCAL_MACHINE\SOFTWARE\ your avg key name here

DELETE THEM,

Now restart your computer and start the installation of Kaspersky

If it is still not working see if this guide helps:

http://forum.kaspersky.com/index.php?sho...

Also run a Registry Cleaner such as CCleaner:

http://www.ccleaner.com/download

and check C:\Program Files for any avg folders, if found delete them.

Answer 2

restart the comp. and make sure ur conectd to the internt