Kays catalogue Query.?

Question

I Purchased a good few items off the internet from Kays but yesterday i made a couple of orders for clothes and my tracking account is still saying it is processing. From my experience its normally straight away?

I dont want to re order them as i may be charged for the same items twice?

Any ideas on why its taking so long to process?

I have contacted Kays directly......but still waiting!!!!!

Thanks in advance

Sarah x

Answer 1

Sometimes if acompany is having inventory in there warehouse or if the orders are pouring in , it may take a little more time to process/

Answer 2

it just could be there are so many orders its slowing the system down that happened to me last week with littlewoods