Kenmore elite Front loader washer problems. Wont Spin or drain.?

Question

We have a kenmore elite front loader washer. It wont drain or spin. It gave me an code f02 which in the manual says drain problem. It also said sud which the manual said is a routine that removes extra suds. I checked the drain hose and its not clogged. Any ideas on what to do. Its a couple years old so out of warranty and I don't really have the money to pay someone to come out. Thanks.

I think the model number is akp702-wt

Answer 1

Try running through the spin cycle while holding the drain hose just barely into the drain pipe. It the hose extends to far into the drain it restricts the drawing of air required to flow properly.

**JD

Answer 2

If the washer is full of water it will not spin, Unplug the washer and open it look for the pump remove the hoses from the pump and see if something like a coin or pin has gotten in it.

If you drain that water out and put in in spin only and it works than the pump is the problem. Many case lint from throw rugs will clog up the pump.