LAPTOP CONPUTER!!!! Help PLEASE!!!?

Question

Okay a few days ago i think i might have gotten a virus so i scaned my whole computer multiple times (i do have a good virus scaner) and it cleared some virus threats and stuff. now on youtube and some websites the videos wont play and pictures wont be displayed. My internet is runner a bit slower also. What do you think is wrong? And i was thinking about logging on in safe mode and setting all my settings back, my friend did it once to my computer and she said she got to it in safe mode (??) How do i do this??

Answer 1

at boot screen which displays logo of comp. it will tell u what to press such as f8 or esc and try to find boot options, or just hold down power button if vista in vista it would show u screen anyways but xp is diff email me if u need help, i have done this before

Answer 2

You might still be infected. I would get CCleaner to get rid of all the junk off your machine first. Then rescan your machine. The anti virus program that I like is called Avast the reason is that it does a boot time scan which allows your computer to be scanned before any programs get started. If you do go get Avast make sure you uninstall the anti virus program you have first then install Avast. Both of these programs are free and can be found easily. (google)

To get your machine into safe mode you hit the F8 key as your machine is restarting then a menu will come up where you can choose to go into safe mode along with other choices. If you see the windows screen you missed it.