LG Viewty pc connection problems

Question

Hi there

I am having trouble connecting my Viewty to my PC. I followed the intructions given, installed the software and connected the phone via usb.The LG PC Suite says 'U990 Ready' after i follow the connection wizard.

When I try to syncronize my phone with the pc and ACTUALLY connect it says:

Initialize connection with MS Outlook (I)
Synchronisation failed.
Fail to connect to the phone,Please check the COM port and connect in idle screen.

This also happens when i try to connect it to the Music Manager. The phone reads

'Cannot Execute. Conflict with (Startup Wizard)'

I have tried everything i can think of (which is little). I wondered if you could help.

My computer is not a new one. Do you think it is incompatible? It has Windows XP so i assumed it would be ok.

Thanks.