Question:

LITE-ON DVDRW SHW-160P6S

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I have a new LITE-ON DVDRW SHW-160P6S and I installed it & it ran well, I used it to install Windows XP 64 Professional. I have tried to use it lately for music, etc. It opens & closes, is recognized by PC Wizard & control panel, but it won't read a disk. I've went through troubleshoot, nothing. The door will open when I push the button, but am not able to locate the box with software in it. Can you please help me?

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