Question:

Laptop no longer making sound?

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I recently installed Steam and a Logitech webcam "QuickCam Deluxe" and after restarting my computer, I no longer can hear sound. I tried headphones, but those didn't work either. The volume at the bottom right isn't muted. Can anyone toss some advice into fixing this? Thanks.

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  1. Make sure your Sound Driver isn't disabled; it may have inadvertently disabled itself during shutdown:

    Go to Device Manager (Start> RightClick My Computer> Properties> Hardware Tab> Device Manager) and right click on your sound driver and choose enable. If not, try updating the driver, which will effectively restore it to factory settings if there's an update available.

    If you don't know the name of you Sound Driver, so to Start> Run> dxdiag. Now go to the Sound Tab and any sound hardware installed is listed.

    If that still doesn't work, the driver may have been uninstalled. If so, go to your computer's manufacturer's website and go to the "Support" section. There should be a link for drivers. You will need to know your computer's model, but once you enter that it will give you an option to download any missing drivers. Just find the Sound Driver and install it.

    Hope that helps =]

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