i have a dell latitude . when i press the power button, the start up process starts , then a black screen comes up saying we're sorry for the inconvenience and some other stuff , then has choices for start up . when i choose i start up , it looks like it is going to work , but then a blue box pops up on the screen with a bunch of letter , but it doesn't stay up long enough for me to even read a little bit of it . then the computer restarts and the whole process goes again. i tried every option of start up , but the same thing happens. what's wrong with it and how do i fix it?
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