Question:

Lens does not open,camera does not start

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sometimes back, i was taking a photo and the camera just went off leaving the lens stucked out. When i bought a new battery, the lense went back in but cannot start. When i turned it on, i see a light on and goes off automatically.When i shake the camera, i hear something rattling inside like a metal. Is that the problem why the camera caanot start?. Please help with a solution. I love my camera and missing using it so much.Thanks

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