Lightning has hit near my router and messed the numbers inside up how can I fix this??

Question

Please help my cable router quit working afrter a storm I called the provider and they said that the router numbers were messed up how do you fix this???? PLEASE HELP!!!

Answer 1

See if you can login to your router.  Do a hard reset on your router a couple of times.  Type  192.168.0.1 or something like that into your browser.  (You can look it up by brand of router at a friends or the library)...Once you have logged into your router, go to the WAN settings, and there should be a place that says copy the MAC address.  This is how to copy the mac address of your ISP modem.  These should be the numbers they are talking about.