Question:

List four or more communication strategies that resolve the conflict?

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List four or more communication strategies that resolve the conflict?

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  1. 1.  Listen

    2.  Avoid it

    3.  Show respect for the other person's opinion.  Never say, "you're wrong."

    4.  Get the other person saying, "yes, yes" immediately.

    5.  Let the other person do a great deal of the talking

    6.  Try honestly to see things from the other persons point of view

    7.  Appeal to the nobler motive

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