Living Air XL (no smell). My machine produces no smell. The fuse is good and the fan

Question

My machine produces no smell. The fuse is good and the fan works--although I did notice that the two little lights near the glass plate doesn' come on. Can you help me?

jimbosr

My XL-15 is not producing ozone. I've replaced the plate, but still no ozone. I did notice that the two bulbs inside are not lighting up when the unit is on. Any suggestions?