OBJECTIVE
Highly motivated individual with excellent retail and sales background gained through working for Harrods Ltd where commitment, motivation and time management skills have all contributed towards overall successful individual and team achievements.
Highly articulate, confident and persuasive team builder, able to motivate and communicate to achieve exceptional business performance.
Dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable development.
Persistent and flexible always keen to learn new skills for the use and benefit of the business.
SUMMARY OF QUALIFICATIONS
Began working in 2005 at Harrods for Hornby toy company Mainly sales executive also managerial duties. Guiding new employees. Fulfilling duties of sales, ordering stock, dealing with customer orders and queries on the phone and in person, completing figures and department paper work, general merchandising, etc
EMPLOYMENT
Sales executive at Harrods Ltd
Worked at Harrods Ltd for Hornby Ltd For three years
EDUCATION
GCSE’S and AVCE art & Design
Saint Thomas The Apostle/ Saint Francis Xavier
Spanish B
Art B
English language C
AVCE in art & Design Grade B,B
Equivalent to two [B] A levels
SKILLS AND EXPERIENCE
Excellent costumer service and team work skills gained through working for Harrods Ltd.
Adopting a supportive role towards my manager and supervisor, assisting the planning and changes of new department concepts.
Outstanding communication skills both with internal and external customers.
Experience of working in a highly pressurized environment where the ability to use initiative and deal with difficult situations is required.
Ability to adapt to different environment easily and quickly.
Efficient at monitoring and interpreting Quality standards.
Computer literate and proficient in the use of Microsoft Office 2005, which consists of MS Word, MS Access, MS power point, MS Excel and Internet
EXTRACURRICULAR ACTIVITIES
Sports activities, mainly rollerblading, running, dancing, football and basketball.
Reading Dan brown, Gabriel Garcia Marquez.
I also like painting, playing with photography and manipulating pictures to create new paintings.
LANGUAGES
English and Spanish
REFERENCES
David Howe concessions manager Mob: 077 7181 3399
James Thorpe regional manager Mob: 077 4776 8570
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