Lost GPS on Tomtom One?

Question

Done all my updates and still no signal, very frustrating! Used the tomtom few times and it has never lost signal like this, sometimes it needed couple of minutes to get position but today all day nothing. Went out in the car, open park, just outside of the house and again no signal every time. Back to the A to Z then. Is my tomtom faulty?

Answer 1

Hi,

Try the instructions on this page first, about what to do if you do not get a signal:-

http://www.tomtom.com/support/index.php?...

Failing that, try resetting your device with a hard reset - remember to back up any data that you might need:-

Here is the starting page to help you through it.

http://www.tomtom.com/support/index.php?...

Answer 2

yes your tomtom is faulty, i am afraid tomtom after sale service is c**p, they cannot always repair their own products.