MP3 player problem

Question

I just bought an Audiosonic KMMP1GBPR 1GB MP3 FM Player. The instructions tell me to push the "mode" button to access the menu but I cant see a "mode" button. When I turn it on, no text comes up, the backlight lights up and when I toggle left and right with the wheel it just changes the color of the backlight. I have a feeling it may be faulty. Where is the "mode" button and how do I use it? Cheers