MY LAPTOP COMUPUTER DO NOT RESPOND, AND WHEN IT DOES RESPOND; IT STALLS. SOMETIMES. I AM NOT EVEN ABLE TO CLICK ON BIGFIX, BUT THEN WHEN I AM ABLE TO CLICK ON BIGFIX, EVEN IT STALLS AND LATER SEND OUT A MESSAGE OF AN ERROR REPORT, AND THEN NOTHING ELSE HAPPENS. WHEN I TRY TO LOG OFF, THE COMPUTER DOES NOT RECOGNIZES THE COMMAND, AND SOMETIMES, I HAVE TO CLICK CONTROL, ALT, AND DELETE A COUPLE OF TIME TO TRY TO TURN OFF THE COMPUTER. I CAN'T EVEN TURN OFF THE COMPUTER VIA THE POWER BUTTON. PLEASE HELP. ALSO, THE PREVIOUS SOFTWARE THAT I PLACED ON THE COMPUTER HAVE BEEN DELETED OR HIDDEN; WHILE THE ICON STAYED ON THE COMPUTER, BUT WHEN YOU CLICK ON THE ICON, NOTHINGS HAPPENS.
Gateway Laptop Model # 8515gz
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