Maxtor Installl problem

Question

I cannot get my Maxtor to show up with my other drives or open. I get the main menu with set up and resture and main managment, and security settings. When I click on one it says select drive you would like to view and that is as far as I can go. When I click next nothing happens. When I find manage Maxar one touch and click on it evert option takes me to the select drive menue