I feel so stupid for something I did at work....
This woman came in and started ranting and raving about some kittens (I work in a pet store) that we have, saying they're too young, they should be bottle fed, etc... The woman had three friends with her and they were all in agreement, and she said that she's complained to my manager often and that she was going to call head office etc etc.
I have to admit, the one kitten she was particuarly ranting about WAS very small, and probably needed to be bottle fed.
Other customers in the store were listening to this woman and whispering to each other, and I even heard one of them say "wow, that kitten is way too young!"
It was so embarrassing, and I kinda panicked. I let the lady take the kitten home (she bought cat milk) overnight to feed it.
She hasn't brought it back, and now the manager and the lady who brought in the kittens (she rescues them) are super pissed and I feel so terrible, I can't even describe.
If I had to do it over again, I would do so many things differently, but I cannot change what happened.
All I could think of at the time was that the other people in the store were all going to think that we didn't care for the animals properly, which is not true, but this lady was insisting that we were a "filthy" place.
My manager called me and talked to me for an hour today, and told me that what's done is done, live & learn, etc, but I regret this so much.
I just hope the lady brings the kitten back. I don't feel like she would hurt it or anything, but it the woman who brings in the kittens is so mad and wants to send the police after her (even though we don't have her real name).
Please, I need some advice.
What would you do in my situation?
Thanks for reading this.
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