Mcdonalds Complaint?

Question

Have you ever complained to mcdonalds and they send u an email back saying sry and they will send u a coupon? if so what did you get in the coupon? im curious to now if i should expect a d**n cheeseburger or a 25 certificate or something?

Answer 1

depends if you told them what you order you will get that back.. if you didn't you will get either one free meal or two.. i used to work there don't expect to much.. another thought is call the store directly you will get more out of the deal.. however you make the person your talking to have a S****y rest of the day!! If you just send and email of there site.. more then likely that store wont find out unless they had alot then someone is getting fired... Hope I'm of some help for you!!

Answer 2

I am fairly sure that if your complaint is serious, they will do what they can to keep your business.  Go to the resturant and talk to a manager and tell them the situation.  Then they will usually offer you a replacement of the item(s) you ordered at that time or write your information down and have that on hand for a future visit.  If the manager does not help, just go up the chain...You can also call your local resturant and do this all on the phone if you choose.   Hope this helps!

Answer 3

It will be for a small small amount.  McDonalds gets consumer complaints all the time, and unless they are severe enough that they are afraid of a lawsuit, they'll throw a cheeseburger in your face.  I've never even heard of someone getting something equal or greater value of a Big Mac.  :(