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Media System not working y?

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My family recieved a Super Sonic all media player Model SC-149TD for christmas. it is brand new and the screen isn't working. we tried the trouble-shooting in the pamplet and nothing appeared wrong. Does anyone know what's wrong with it? Perhaps we set it up wrong? or is it just a model prone to not work??? please help!

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  1. Does the screen even light up like blue or does it have a logo or anything like that? If the screen remains completely black ,it is most likely damaged.

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