Megahertz XJ-CC2560 fails handshake

Question

I am using 3.0 which has done me well.  I am installing it on a new laptop, a Dell Inspiron 3200 that has a Megahertz XJ-CC2560 card in it.  When I try to send a test fax to my fax machine (just in next room), system gets a dial tone, dials the fax machine, fax machine control panel says "ringing" followed by "connecting" but connection never completes and system times out without sending the fax.  Could this be a driver problem?  Thanks for any help.