Member cannot upload?

Question

Member is getting group email but says she cannot upload files. The site tells her she is not a member. ??? I've checked my settings as the moderator and everyone has the ability to upload/download etc. Any help is appreciated.

Answer 1

Does this member have a Yahoo ID associated with her e-mail address?  To be able to upload files, a member must have a Yahoo ID associated with the e-mail address she used to become a member of the Group.

She must also remember to log in using this Yahoo ID whenever she tries to upload a file.

If she has a Yahoo ID, tell her to sign in to the Yahoo Groups web site using it, then go to http://groups.yahoo.com/mygroups .  If she doesn't see your Group listed on this page, tell her to click the Don't See All Your Groups link at the bottom-middle of that page and follow the directions on the resulting page.