Mercury 1.3 cyber pix s-130v

Question

this was the closest product to what I own. I am having a problem downloading pictures from my camera. Everything is installed correctly however I get an error message saying that there is a memory error. It has worked previously. I just put new batteries in the camera, it will take pictures, if I use it as a web cam it works fine. I just can't download the pics I have taken.thank you in advance for you help.