Microsoft Outlook Issue?

Question

Hello. One day, i played a game on our computer, and when I stopped playing, the screen and icon's were BIG! This had happened many times before, but the issue disappeared when I restarted the computer. I tried and tried to fix the problem but it didn't work. I then pressed "System Recovery" on the startup page. It said backing up files and such. When I attempted to turn on the computer, it was like it was re-installing windows. All the files and pictures were ok, but my mom's EMAIL account wasn't working because shw had installed microsoft teacher edition. Is there a way I can recover all her lost contacts and emails? PLEASE HELP! ASAP!

Answer 1

if it said backing up files, search your computer for email. search is usually in start.

Answer 2

yikes, google it.  

Answer 3

FOR XP: Search for *.pst file, in the hidden files and folders.  It should show up under a directory path like:  c:\documents and settings\MOMS_login_account name\local settings\application data\microsoft\outlook.

Copy it to c:\

Open up your Mom's current Outlook profile and then import the .pst file from c:\ location.  You may still have to reconfigure the incoming and outgoing mail servers information, but that is available at your Internet Service Providers' website.