I posted this yesterday, but none of the answers helped me, so here goes again:
I am suddenly having issues opening Word documents. Word opens fine, but if I ty to open an existing file, either off of a jump drive or off the desktop, I get the following error message:
The File (Whatever) is not available.
So I click OK, and it's just a blank page; Word has not completely opened. When I X out of Word, this comes up:
The file Normal already exists. Do you want to replace the existing file?
No matter what I click (yes, no), the Save As tab opens up, with file name: Normal and Save as Type: Document Template.
Nothing happens no matter what I click. How do I fix this so I can open my existing Word documents?
Thanks!
PS: I do not have an address bar when I open My Computer and I do not use Norton Antivirus.
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