Mint.com users?

Question

does anyone know why i cannot add my bank? it is available through mint.com but when i try to add it it won't go through the authenication process. all my info is correct that i answered does anyone know why it isn't going through? have you experienced this?

Answer 1

I can't add my account. What should I do?

    Please try again, double checking that you are using the right username and password. Some users mistakenly enter in their Mint password in the password field when trying to add an account. It’s also easy to mistype or confuse usernames/passwords when you have lots of accounts. That’s part of the reason that it’s easier to manage your money with Mint.com! You should enter the username and password you use to log into your financial institution’s website in these fields.

    If you are being confronted with a security box asking you for questions and answers when adding a bank or credit card, below are some tips that might help you answer them.

       1. Answer as many questions as you put on file when you registered with your bank.

       2. The number of questions you need to answer may be less than the number of form fields displayed on the page.

       3. If you've forgotten the questions you were asked when you created the account, you can try going to your bank's actual website to retrieve the answers (some banks offer this).

       4. If no to #4 above, perhaps you can try calling your institution to get the answers to the questions presented.

    Additional Notes: Entering the security questions in the same order as the drop down box provided may be beneficial. Security questions may be case–sensitive.

If this doesn't work, you can email them with your question.