Missing yahoo 360 page?

Question

I have been on yahoo 360 for over 2 years now,i have put a lot of time an effort into it.Today i cant get to my page others are telling me,im not showing up,that it looks like i closed my page? i also cant get into anyother links that have anything do do with 360,also i have tryed to make another profile but it wont let me,keeps going to the same page saying somthing about wrong path,iv tryed the 360 home button from there nothing? the whole thing is mad an im very upset about the whole thing,iv lost two an a half yrs of blogs,my freinds everything,dose anyone no why this has happened? how i can get it back,an if worst set up a new one..i have tryed on the link from my normal profile,that says start 360 blogging profile,i cant get into the links that can answer yahoo 360 questions,dose anyone no whats going on or how i can get it back or again,set up a new one but im so gutted if i have lost all that work i have done ..thanks

Answer 1

FIRST, consider all the possibilities listed below.

- Check your firewalls & other security settings to make sure they aren't blocking the page.

- If you've had any change in your ISP service (like AT&T Yahoo) that was connected to a 360 account, then the change can cause you to lose access. That means you were using the e-mail address that the ISP gave you instead of a Yahoo ID that you created. Check with those sources to find out the deal.

- If you've violated Yahoo Terms of Service (http://info.yahoo.com/legal/us/yahoo/uto... ) or 360 Community Guidelines (http://help.yahoo.com/l/us/yahoo/360/gui... ), then you should check your Yahoo! Mail for a notice. Violations can cause 360 space deletion.

You should be able to do the following, when you've activated your 360:

- LOG OUT of all Yahoo services

- Go to http://360.yahoo.com

- Click the teeny tiny "Sign-in" link on the upper left of the page. After signing in, the page refreshes and you should click on the teeny tiny "Yahoo 360 Home" link on the upper right of the page to get into the 360 space.

NOTE: Make sure that you are using the Yahoo ID that was used to create your 360 space. The usual methods of accessing 360 are no longer working - i.e. via the Yahoo Toolbar and Y!Messenger (with the exception of the Y!360 plug in on version 8.1).

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Now, if you've determined that the above possibilities don''t apply to you or don't work, then you only have five choices:

1) Try setting up or logging into your 360 space on another computer on a different network - library, your friend's computer...whatever.

2) Contact CUSTOMER CARE by clicking the button at the bottom of this page: http://help.yahoo.com/l/us/yahoo/edit/re... and ask them why the 360 part of your Yahoo account is inaccessible, then wait for their response. Although, this is customer service, so you may need to contact them a few times to get a response.  When dealing with customer service, sometimes it's necessary to be persistent. But at least wait a week or two for after contacting them the first time.

3) Start a new 360 space by creating a new Yahoo account. Log out of all Yahoo services. Go to any Yahoo sign-in page and clicking "Sign Up" on the lower right side (http://mail.yahoo.com , is preferred). Then, once you've created a new account, go to http://360.yahoo.com and start creating your new 360 space from there. Click the BIG YELLOW "Get Started" BUTTON on the far right section of that page!

4) Wait to see if Y!360 transitioning to another social networking platform in early 2008 will help your situation. Read more about that here: http://blog.360.yahoo.com/product_360 .

5) Give up on Yahoo! 360 and use another social networking service.

Good luck!

Answer 2

It will do not good to contact the beta feedback team for the 360..

I don't know anyone who isn't having major problems with their 360's... because..

Yahoo is in the process of launching a new platform here on this site.

The 360 will no longer be called the 360 after this.. we will have a new blogger and other things which yahoo has not announced yet.. Until that then they have stopped doing maintenance on the 360 and have pulled a lot of the server from it to give it to the new platform,  it is extremely difficult to not give up on this site lately.. they set a date for the change over to take place through a letter to a friend of mine who published it in a blog to us.. but  it has passed us by already.. .

The 360 product blog has a blog posted by Matt Warburton .. the new head of Yahoo.. that explains most of the questions you might have.. here is the link to that blog

http://blog.360.yahoo.com/product_360

I hope they get it together soon!

Answer 3

I tried your link and got your yahoo profile....I would contact 360 and find out why it isnt working....