Modem keeps disconnecting.

Question

Hello,

I wondered if anyone could help me? My Internet connection keeps cutting off. Sometimes I am forced to restart my computer and then try again, other times it just reconnects me. One of the lights on the modem referring to 'ADSL' flashes on and off when the Internet cuts off. This never used to happen before and it's extremely frustrating. I wondered if anyone had any advice on whether or not this is due to the modem settings or the actual modem.

Thanks in advance.

Answer 1

This usually means you have lost the connection from your Internet Service Provider.  It is not your computer.

Try turning off the modem, wait a minute and turn it back on.  sometimes that will fix it.  If not call your ISP, number is on your bill and talk to tech support and explain your problem.