Question:

Money missing from cash register, I'm to blame...?

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Today my manager told me some money was missing from a cash register (around $35 to be exact) during my shift a few days ago. He hinted that I might had been the one responsible for the loss by telling me I can get "terminated" if it happens again. I immediately got scared because I didn't want to lose my [first] job over something I didn't do. However, I didn't get defensive because I didn't want to seem suspicious.

It's possible I could had counted the change wrong but it's unlikely since I always take time to carefully count back change. And $35 is too high of a mistake not to notice.

During that time, 3 other cashiers has access to the same register, not excluding the manager himself, who also rang in orders. So any of us can be responsible for stealing or miscounting. But I felt like he was pointing the blame at me since I'm the new one and I have made mistakes before (but on food orders, not money).

What should I do to clear this up???

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5 ANSWERS


  1. my  dear friend,

    take it easy, its all in the game. it happens for everybody in their first job. so don't worry too much.  Of course the amount may be big, but u learned a lesson i.e not to trust anybody  including the manager when you are the incharge of cash register. It doesn't mean they might have cheated, may be miscounting. so be careful and keep one eye all the time on the cash register, even if u r very busy.


  2. It will be hard to prove where the money went or if it was a miscount. You might want to try and point out to the manager that the cash register was used by several people.

    Making mistakes when you are new to the job are all part of the learning process. Try and put them behind you but keep the learning :) If you get too nervous, you will only make more mistakes.

  3. In the case such as this it is hard to prove who is actual responsible for the cash draw with multiply users. I have managed a few resturants and I strongly believe in only one or two person to a cash machine, One if cameras are on each machine will there be a real way to see who is taking the money. I'm wondering if this is a new problem or one the manage just notice. Fine out if there is camera on and that can be the one way to help you out.

    I am all so sure he was watch your body lanuage when he was telling you what he did to see how you would react. It's a tool thats used by managers. Since he doesn't know you like your family does he use his training to read people. Hang in there. and everyone makes mistakes when they are first learning a job no matter how old they are.

  4. Well he cant terminate you unless you have done something wrong..which you believe havnt.

    So if it comes to it ask him to check the store video cams or basically just tell him that you honestly didn't do it and you don't know how you could have misplaced $35 [such a high amount] whilst manning the till.

  5. you could talk to him about it. explain that the "termination" comment made you feel like he was blaming you. he cant fire you without proof though.

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