Moneys been taken out my bank and i don't know why

Question

something called pconlinesupport.co has taken £60 out my bank

Answer 1

You need to tell your bank that you did not make the transaction.  Then they will investigate it.

Answer 2

Contact your bank and dispute the withdrawal.

Answer 3

Oh my, your bank told you that?

I strongly suggest you speak with another rep.

My previous banking experience tells me otherwise.

We could track every transactions whether debit or credit.

If they are unable to discern who the payee is immediately they need a detailed journal. They are the bank afterall, they should know this stuff.

If they still can't say who it is, reject the debit and your money will and must be returned to you. If at all the transaction is valid, said person will re-surface and be in touch with you.