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Motion detection problem with surveillance cameras

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Help! I have been unable to get the motion alert icon to appear on any of my four channels, and the channel icon doesn't turn red and blink with motion alert. "Event" does appear on the left upper corner of my screen, but the white dot remains despite activity on my cameras. Thus I assume the DVR isn't recording the action. I followed the Nuvico instructions, but I must be doing something wrong. Thanks!

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